Supermarkets speed up self-checkout management to reduce labor and cash on hand
Roundy’s knew its customers loved the speed that self-checkouts provide. More than 50 percent of Roundy’s stores have self-checkout units and between 25 and 50 percent of transactions are processed through the units. But Roundy’s daily self-checkout balancing practices were time consuming, requiring up to an hour per day to balance four units. To keep the units available for customers during business hours, cash office staff came in before the store opened to balance them, adding extra labor to the schedule and increasing payroll costs.
Implementing vbScout helped Roundy’s control the costs associated with self-checkouts, including labor and excess cash on hand.
In this case study, learn about how Roundy’s:
- Cut self-checkout balancing time by 94 percent
- Shifted and reduced bookkeeping hours
- Reduced cash on hand by monitoring the funds held in the units
- Established a standard, trainable process for managing self-checkouts
Instituting standard processes throughout its stores has made it much easier for Roundy’s front-end merchandisers to find errors, troubleshoot and move from store to store. Find out how connecting self-checkouts with the POS helped Roundy’s find greater efficiency and streamline operations.