Makes self-checkouts easier on your cash office
Self-checkout terminals, which allow customers to scan, bag and pay for their own groceries or goods, offer shoppers a great way to avoid lines at the checkout stand while reducing labor at the front end for the retailer. However, managing, monitoring, balancing and forecasting the cash held by these terminals is a manual and time-consuming process for the cash office.
Balance Innovations' vbScout for NCR's FastLane™ is a powerful tool for reconciling self-checkouts and managing cash levels more accurately and efficiently. vbScout integrates our cash office management solution, VeriBalance, with a retail store's self-checkouts to make them as easy to manage as they are for customers to use.
vbScout automates the balancing and reconciliation of self-checkout terminals and allows the cash office to monitor the level of cash and coin in each terminal. The solution alerts the user to low cash or coin conditions and also provides notification as cash acceptors approach their thresholds. This combination reduces the frequency of balancing the terminals and downtime for the customer caused by out-of-cash conditions or full acceptors.
vbScout eliminates manual balancing errors by guiding bookkeepers through a step-by-step process of balancing each terminal. Because the self-checkouts are integrated with VeriBalance, they are also able to integrate with vbForecast, Balance Innovations' cash forecasting module, to track and forecast a terminal's cash needs.
Benefits
- Reduced labor through automated and flexible balancing of self-checkouts. Retailers can now choose when and how often to balance and reconcile
- Higher service availability by alerting personnel to low cash situations before they affect the customer
- Automated cash pickup notification based on cash levels in the acceptor
- Efficient cash usage
- Improved security as the units are balanced more quickly and less often
Features
- Provides real-time monitoring of self-checkout cash levels, dispensed and accepted
- Allows user to set thresholds and alerts for cash replenishment and pickups
- Offers automatic and full balancing options
- Enables cash forecasting for self-checkouts with vbForecast
- Provides the cash office with a “window” into the self-checkout
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